14-Day Agency Reset System ↓ Built to turn chaos, heroics, and founder bottlenecks into a calm, repeatable delivery machine. What this usually takes (years of fixing fires, rehiring, rewriting SOPs, and “figuring it out as you go”)… This system installs the full agency operating layer in 14 focused days. Most agencies break in the same places: → Delivery depends on who’s working, not how work gets done → Clients churn “out of nowhere” → Founders approve everything and own everything → Meetings eat the week but nothing compounds → Quality slips, fixes repeat, and mistakes keep happening → Clients expect instant responses and founders become support desks This 14-day system fixes that at the root. How it works: 1️⃣ Delivery SOPs Define 3–5 core deliverables, map every step, assign owners, and lock “what good looks like” so delivery is consistent regardless of who executes. 2️⃣ QA System Non-negotiable checklists, quality standards, QA owners, and a mistake log that turns errors into permanent fixes. 3️⃣ Leadership Meetings A 45-minute weekly leadership cadence with pre-work, scorecards, and escalation rules, no updates, no rambling, no Slack debates. 4️⃣ Client Health Scorecards Weekly green / yellow / red scoring across communication, results, engagement, and payment, so churn is visible weeks before it happens. 5️⃣ Delegation Mapping Apply the E-A-D filter (Eliminate, Automate, Delegate) and move from task delegation to true ownership with escalation rules. 6️⃣ Client Communication System One channel per client, response SLAs, weekly update templates, and a clean transition away from founder-as-support. 7️⃣ Delivery Rhythm A visible weekly operating cadence (plan → execute → QA → ship) with protected deep-work days and synced client deadlines. 8️⃣ Founder Time System Block CEO time first, set meeting rules, install interrupt handling, and reclaim 10+ hours/week for actual leadership work. 9️⃣ Handoff + Integration Assign system owners, run explicit handoffs, centralize everything into an Operations Hub, and lock a monthly systems review. What you end up with: ✓ SOPs that actually get used ✓ Predictable delivery weeks ✓ Early churn detection ✓ Fewer meetings, better decisions ✓ Delegated ownership (not just tasks) ✓ Clients who feel clarity instead of chaos ✓ A founder who’s no longer the system This isn’t theory. It’s a step-by-step operating reset agencies can install without pausing delivery. Want the full 14-Day Agency Operating System? 1/ Connect with me 2/ Comment “SYSTEM” below (I’ll send access to the full SOPs once we’re connected)